Intelligent Assistant

Artisol's Intelligent Assistants use NPL technology to respond to customer enquiries 24/7 on your website.

The key to the success of this solution lies in the fact that your customer experiences a human interaction, requesting and receiving information in their natural language.

  • Intelligent Assistants automate all repetitive queries & pre-qualify complex queries for hand-over to the most appropriate live agent.
  • We utilize centralized Intelligent Knowledge Base to ensure consistent, real-time information is delivered in the fastest, most appropriate and understandable way.
  • We can ensure that your Intelligent Assistant never forgets to promote cross-sell/up-sell opportunities, detects interest and pre-qualifies sales leads.

By providing your organization with the Intelligent Assistant, we can drastically reduces costs, whilst enhancing customer satisfaction and loyalty.

Statements

Our Philosophical statements
1
2
3
1
2
3
1
2
3
1
2
3
3
Customer Experience Redefined
Simplicity Breeds Efficiency
Knowledge is Power
Empowering the End User
Intelligent Information
Value Innovation
Bespoke tailor made
Customer Experience Management Strategy
Exceeding your expectations
The only true differentiator
Fully Integrated
Computer Telephony Integration
Knowledge Management Strategy