Intelligent Assistant
Artisol's Intelligent Assistants use NPL technology to respond to customer enquiries 24/7 on your website.
The key to the success of this solution lies in the fact that your customer experiences a human interaction, requesting and receiving information in their natural language.
- Intelligent Assistants automate all repetitive queries & pre-qualify complex queries for hand-over to the most appropriate live agent.
- We utilize centralized Intelligent Knowledge Base to ensure consistent, real-time information is delivered in the fastest, most appropriate and understandable way.
- We can ensure that your Intelligent Assistant never forgets to promote cross-sell/up-sell opportunities, detects interest and pre-qualifies sales leads.
By providing your organization with the Intelligent Assistant, we can drastically reduces costs, whilst enhancing customer satisfaction and loyalty.